What we collect. Why. Who sees it.

Snaben is a private network. We collect the minimum we need to verify you, route your trips, and connect you with members. We don’t sell data. We don’t serve ads. We don’t share with employers. You can delete your account and we wipe it within 30 days.

Snaben is operated by Snaben Pty Ltd (or its successor entity). We are the data controller for your personal data. Contact: privacy@snaben.com.

• Account data — name, email, LinkedIn profile URL, avatar, primary role, industry, company. From your LinkedIn sign-in or onboarding.
• Activity data — trips you add, drops you join or post, communities you join, messages you send, profile edits.
• Operational data — sign-in timestamps, IP, device, browser. Used only to fight abuse and keep your account secure.
• Optional data — disclosure flags (open to work, fundraising, etc.), status text, calendar handles. Only if you choose to add them.

• Verify you and route members in your city to you.
• Run the discover feed, drops, communities, chats.
• Send the transactional emails you’d expect — invite received, drop confirmed, weekly digest.
• Detect abuse, spam, and the rare bad actor.
• Compute aggregate metrics for our own product decisions.

We do not use your data for advertising, profiling, or data sales. We do not share with your employer.

• Members you share a circle or chat with — see your avatar, name, role, and (if you set it) company.
• Members in your city this week — see the same as above for the duration of overlap.
• Strangers — see nothing. Profiles 404 by default.
• Your employer— sees nothing. Hidden from anyone with your company’s email domain by default.
• Bilateral disclosure flags — only visible to other members who have flagged a matching intent.
• Snaben staff — see what we need to investigate abuse reports, billing issues, and product bugs. Access is logged.

Hosted on Supabase (Postgres) in the AWS Sydney region by default. Auth tokens via Supabase Auth. Transactional emails via Resend. Payments — historically Stripe, currently not in use. All of these are GDPR-aligned sub-processors.

• Account data — as long as you have an active account.
• Chats and drops — kept while you’re a member, redacted on delete.
• Operational logs — 90 days.
• Aggregate metrics — kept indefinitely (anonymous).

You can, at any time:

• Edit or export your profile data from /settings.
• Delete your account — we’ll wipe identifying data within 30 days.
• Withdraw consent for any optional processing.
• Lodge a complaint with your data protection regulator (e.g. OAIC in Australia, ICO in the UK).

Email privacy@snaben.com with any request.

We use the strict minimum: a session cookie to keep you signed in, and first-party privacy-preserving analytics to count page views. No third-party trackers.

We’ll email every active member before any material change. Date stamps at the top of this page show the last revision.